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Employee Assistance Program

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Do you need help today?

Need someone to talk to? The Employee Assistance Program (EAP) offers free, confidential support 24 hours a day for employees and their eligible dependents. Whether you're dealing with stress, family concerns, financial questions or simply need someone to listen, help is just a phone call or click away.

  • The Employee Assistance Program (EAP) is a confidential benefit available to eligible employees and their dependents. It provides professional support, counseling and referrals to help with personal, family, financial and work-life challenges.

  • The district's EAP is administered by TELUS Health through National Insurance Services (NIS). TELUS Health has more than 40 years of experience providing employee assistance services.

  • You can contact the EAP in whichever way is most convenient:

    • Phone: 866-451-5465
    • Website: www.niseap.com
    • Login: NISEAP
    • Password: EAP (case-sensitive)

  • Yes. Information shared through the EAP is kept confidential in accordance with applicable federal and state laws. Using the EAP will not affect your employment.

  • The EAP is available to eligible employees and their dependents covered under the district's plan.

  • The EAP can provide assistance with a wide variety of concerns, including:

    • Anxiety and depression
    • Stress management
    • Family or relationship concerns
    • Parenting challenges
    • Childcare and eldercare
    • Alcohol or drug addiction
    • Eating disorders
    • Financial or legal concerns
    • Problem gambling
    • Marital difficulties
    • How many counseling sessions are included?

    The EAP provides up to three in-person assessment and counseling sessions with a master's-level counselor at no cost. If additional counseling is needed, the counselor can help connect you with community resources or your health insurance benefits.

  • Yes. The EAP offers 24-hour access to master's-level counselors through a toll-free phone number.

  • Yes. If your needs extend beyond the included sessions, the EAP can provide referrals to counselors and community resources that meet your needs.

  • Yes. Counselors can refer you for a telephone consultation or an in-person consultation with an attorney.

  • Yes. You can receive a telephone consultation with a financial professional for topics such as:

    • Budgeting
    • Taxes
    • Debt consolidation
    • Financial planning

  • Yes. The EAP offers information, referrals and resources for:

    • Childcare options
    • Eldercare services
    • Residential care
    • In-home care
    • Retirement resources and planning

  • Yes. The program includes access to the LIFT virtual fitness platform, which offers:

    • Personalized fitness programs
    • Health coaching
    • One-on-one or group sessions
    • Convenient online access to help you reach your wellness goals

  • Claimant Assist provides guidance and support for employees receiving long-term disability benefits and for life insurance beneficiaries. Services include counseling, guidance and referrals during challenging times.

  • Yes. Life insurance beneficiaries can receive assistance with funeral and memorial planning, including identifying service providers, estimating costs and coordinating logistics.